> For the complete documentation index, see [llms.txt](https://docs.kpnthings.com/kpn-things/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kpnthings.com/kpn-things/kpn-firmware-over-the-air/getting-started/master.md).
# Introduction
These pages explain how the KPN Firmware Update Service works and how to use it most effectively.
It has been specifically developed as a reference guide for you. If you're ever unsure about the function of a particular feature in the application, you're in the right place!\
\
Each page includes images to support the explanations. If an image is too small to view clearly, simply click on it to enlarge.
## Users
You can get access to Firmware Update Service pages using your Things Portal account and GRIP. Please note that not all Things users automatically have access to the Firmware Update Service pages. An additional authorization is required, which must be requested from KPN via a standard Request. To do so, please contact your KPN representative.
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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.kpnthings.com/kpn-things/kpn-firmware-over-the-air/getting-started/master.md?ask=&goal=
```
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