Introduction

This page explains how the KPN Firmware Update application works and how to use it most effectively.

It has been specifically developed as a reference guide for you. If you're ever unsure about the function of a particular feature in the application, you're in the right place! The structure of this website mirrors the navigation bar in your own Firmware Update application environment, making it easy for you to quickly find what you're looking for. Each page includes images to support the explanations. If an image is too small to view clearly, simply click on it to enlarge.

You can access the Firmware Update application here.

Users

You can log in to Firmware Update application using your Things Portal account and GRIP. Please note that not all Things users automatically have access to the Firmware Update application. An additional authorization is required, which must be requested from KPN via a standard Request. To do so, please contact your KPN representative.