# M2M connectivity configuration

The M2M Connectivity configuration page gives you the opportunity to choose the **communication** and **rate plan** that best suits your application.

#### Cisco synchronisations

For M2M connectivity, the information is synchronised with the source system, **Cisco Control Center**. This **sync** is performed daily. If you’ve made changes directly in Cisco Control Center, the list may show **outdated** information. However, when you view an **individual** connection, the latest data for that item is always retrieved.

You can check when the **last synchronisation** took place by clicking the <img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FAPLkrcyu7V95vJus9Alm%2Fimage.png?alt=media&#x26;token=1be469d5-353d-4d2f-8508-71e313086a5b" alt="" data-size="line"> icon.

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FtyZ9l4bp4dnYMiMDWYDt%2Fconnectivity_last%20sync.png?alt=media&#x26;token=e043302c-8e5f-44ee-81bc-4bbbf7e2f699" alt="" width="386"><figcaption><p>Last Cisco sync</p></figcaption></figure></div>

#### Search by ICCID

Use the search field to look up the **ICCID** number of the simcard. If you enter **part** of the number, you’ll get a list of all ICCIDs containing **those** digits.

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2Fcaj3qabyRn090u9IPPqu%2Fconnectivity_connectivity%20search%20iccid.png?alt=media&#x26;token=b61ca72f-f051-4292-92e7-e2d5d2e1efa1" alt=""><figcaption><p>Search field</p></figcaption></figure></div>

#### Open ICCID details

In the Things Portal, we can show you all M2M **details** for an ICCID, such as activation dates, usage, and technical information.

1. Click **anywhere** on the line or the <img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2F5wjBezcBmU17kkygJMRr%2Fselector.png?alt=media&#x26;token=bedddf3c-72d7-4565-b967-bcd520bc6ee9" alt="" data-size="line"> icon at the **end** of the row
2. When the **Cisco** button is available, you can open the ICCID information in **Cisco Control Center** directly from the Things Portal

{% hint style="warning" %}
If you are **not** logged in to Cisco Control Center, you will **first** see a login screen when you click the Cisco button.

If you are **already** logged in, clicking this button will **immediately** open the ICCID in Cisco Control Center.
{% endhint %}

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FI0NkTnX8FfrOivHxDmR9%2Fconnectivity_open%20iccid.png?alt=media&#x26;token=c944c87f-41d0-4286-819b-5ffe17b5292c" alt=""><figcaption><p>Open ICCID details</p></figcaption></figure></div>

In the **M2M detail** overview, you will find all the **information** and can adjust **settings**:

1. [Device Summary](#device-summary) Summary of the device linked to the SIM card (optional)
2. [M2M Summary](#m2m-summary) Summary of the ICCID reference and status
3. [M2M Details](#m2m-details) Change the Communication and Rate Plan
4. [M2M Connectivity Configuration](#m2m-connectivity-configuration) View device details and change the device linked to the ICCID
5. [Billing](#billing) Show the billing details for the ICCID
6. [Ownership](#ownership) View the project and linked account details

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FFuabtKBuxazfEYBoSiDn%2Fconnectivity_sim%20details%20total.png?alt=media&#x26;token=e4a9b91b-e212-466a-8e1a-86bded9d6b67" alt=""><figcaption><p>ICCID details</p></figcaption></figure></div>

#### Device Summary

In the **Connectivity Details** overview, you can also see the device **linked** to an ICCID. When you click on the device properties, you are automatically redirected to **Device Details**. A more detailed explanation of how this works can be found in [IoT Devices](https://docs.kpnthings.com/kpn-things/the-portal-explained/things-manager/iot-devices).

{% hint style="info" %}
For connectivity in a **Tailored** project, linking a device is **optional**. It can be used to keep track of which connectivity is associated with which device. However, the data is handled **outside** the Things Portal, and device management is not mandatory for Tailored projects.
{% endhint %}

Below is a brief description of the **fields** displayed:

1. **Label** This is the name of the device
2. **Barcode** This is the unique identifier of the device, such as a barcode or serial number
3. **Device type** This defines the type of device and determines which decoder is applied
4. **Processing** This shows whether the data is processed and delivered to an endpoint
5. **Flows** This shows which data flow the device is linked to

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2Fn8KxZQgvDLYWiW5EhDXD%2Fconnectivity_device%20details.png?alt=media&#x26;token=c8a1d0ba-b84b-44dc-bdf9-72786570db25" alt=""><figcaption><p>Device Summary</p></figcaption></figure></div>

#### M2M Summary

In the **M2M Summary Details** overview, you see an overview of the current settings of the simcard.

Below is a brief description of the **fields** displayed:

{% hint style="info" %}
For a **Tailored** project, the clickout button <img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FZ0bt2FwoZmyUOLttY9xS%2Fcisco_clickout%20button.png?alt=media&#x26;token=9b224fe3-0a8b-4908-9def-d99ca4460571" alt="" data-size="line"> to Cisco Control may be available.
{% endhint %}

1. **Cisco** Clickout button to Cisco Control Center
2. **ICCID** This is the unique identifier of the simcard
3. **Connection** This is the status of the simcard
4. **Comm Plan** This shows the current communication plan setting&#x20;
5. **Rate Plan** This shows the current rate plan setting &#x20;

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2F6aiK1etfrqe7eZ7lkN7s%2Fconnectivity_m2m%20details.png?alt=media&#x26;token=68b33707-2e24-49dd-8fae-1ec0683a85df" alt=""><figcaption><p>M2M Summary</p></figcaption></figure></div>

#### M2M Details

You can change the simcard settings in the this section. If you are a **Tailored** user and also use **Cisco** for simcard management, you’ll notice that this information is synchronized automatically.

{% hint style="warning" %}
When you change simcard settings directly in **Cisco**, the updated information will be visible in Things Portal **after** the daily [Cisco synchronization](#cisco-synchronisations).
{% endhint %}

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FwzVYVldfXt0HFSsFn9rK%2Fconnectivity_m2m%20details.png?alt=media&#x26;token=83e2ba8d-4a02-4775-8af8-cc1789fe624f" alt=""><figcaption><p>M2M Details</p></figcaption></figure></div>

**1. Connection**

This hows the **current** status of the SIM card. You can **change** this status in this menu. Below is an **overview** of the available statuses, their meaning, and when to use them.

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FtlTIyfDy7lf57FZ1jSuB%2Fconnectivity_m2m%20connection%20status.png?alt=media&#x26;token=39a13d47-e902-4e95-a719-c7bf37291882" alt=""><figcaption></figcaption></figure></div>

| Status          | Description                                                                                   | When to use                                                     |
| --------------- | --------------------------------------------------------------------------------------------- | --------------------------------------------------------------- |
| Activated       | simcard is live and ready for data, voice, or sms services                                    | for simcards actively in use by a customer or device            |
| Activation Redy | simcard is configured and ready for quick activation after exceeding a minimum data threshold | for simcards prepared for deployment or large rollouts          |
| Deactivated     | simcard was active but is now turned off                                                      | for simcards that are temporarily not in use but reusable later |
| Retired         | simcard is permanently disabled and cannot be reactivated                                     | for simcards that are lost, damaged, or no longer needed        |

**2. Last message**

The **Last Message** field shows when data was last received from the SIM card. It provides an indication of whether the SIM is **functioning** correctly or when it was **last used**.

**3. Edit Communication and Rate Plan**

You can use the **pull-down** menus to change the SIM card settings. The available options may vary. If you are a **tailored** customer, there might be custom options designed specifically for your environment.

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FQ9SVvuwP3hSU89L1k3lU%2Fconnectivity_comm%20and%20rate%20plan%20settings.png?alt=media&#x26;token=8109ea18-6ab7-4c5e-9121-ffdd15e0384b" alt=""><figcaption><p>Communication and Rate Plan</p></figcaption></figure></div>

**4. Communication and Rate Plan information**

These are the **current** settings for this simcard. When you change the communication and rate plan, the **new** settings will appear here.

**5. APN(s)**

The **Access Point Name** (APN) determines which gateway delivers your data traffic. This value cannot be set separately. It is linked to your **communication plan**. When you change the communication plan, the APN shown here may also change. For customers without a **Tailored** subscription, the APN is always kpnthings2m2m, ensuring that traffic is delivered to the **Things Portal**.

#### M2M Connectivity Configuration

In this section, you can **disconnect** a SIM card from a device or **link** it to one. If there are issues with a SIM card, you can insert a different SIM card into the device and **confirm** the swap in the Things Portal.

<div align="left"><figure><img src="https://1453626848-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fl6RrePMSAjRvOgcHjMBZ%2Fuploads%2FoPhrporl3qDbqPrRDp8e%2Fconnectivity_m2m%20connectivity%20configuration.png?alt=media&#x26;token=fa09ed79-fcc5-41ff-82f9-0aaf63c162ac" alt=""><figcaption><p>M2M Connectivity Configuration</p></figcaption></figure></div>

**1. M2M Connectivity Configuration details**

Here you can **view** the hard configured **details** of the SIM card.

**2. M2M Device Configuration**

The **IMEI** number (International Mobile Equipment Identity) is a unique 15-digit code that identifies your **device**. This number is linked to the device, not to the SIM card.

#### Billing

\-

#### Ownership

\-