M2M connectivity configuration
Change your communication and rate plans
The M2M Connectivity configuration page gives you the opportunity to choose the communication and rate plan that best suits your application.
Cisco synchronisations
For M2M connectivity, the information is synchronised with the source system, Cisco Control Center. This sync is performed daily. If you’ve made changes directly in Cisco Control Center, the list may show outdated information. However, when you view an individual connection, the latest data for that item is always retrieved.
You can check when the last synchronisation took place by clicking the 
icon.
Search by ICCID
Use the search field to look up the ICCID number of the simcard. If you enter part of the number, you’ll get a list of all ICCIDs containing those digits.
Open ICCID details
In the Things Portal, we can show you all M2M details for an ICCID, such as activation dates, usage, and technical information.
Click anywhere on the line or the
icon at the end of the rowWhen the Cisco button is available, you can open the ICCID information in Cisco Control Center directly from the Things Portal
If you are not logged in to Cisco Control Center, you will first see a login screen when you click the Cisco button.
If you are already logged in, clicking this button will immediately open the ICCID in Cisco Control Center.
In the M2M detail overview, you will find all the information and can adjust settings:
Device Summary Summary of the device linked to the SIM card (optional)
M2M Summary Summary of the ICCID reference and status
M2M Details Change the Communication and Rate Plan
M2M Connectivity Configuration View device details and change the device linked to the ICCID
Billing Show the billing details for the ICCID
Ownership View the project and linked account details
Device Summary
In the Connectivity Details overview, you can also see the device linked to an ICCID. When you click on the device properties, you are automatically redirected to Device Details. A more detailed explanation of how this works can be found in IoT Devices.
For connectivity in a Tailored project, linking a device is optional. It can be used to keep track of which connectivity is associated with which device. However, the data is handled outside the Things Portal, and device management is not mandatory for Tailored projects.
Below is a brief description of the fields displayed:
Label This is the name of the device
Barcode This is the unique identifier of the device, such as a barcode or serial number
Device type This defines the type of device and determines which decoder is applied
Processing This shows whether the data is processed and delivered to an endpoint
Flows This shows which data flow the device is linked to
M2M Summary
In the M2M Summary Details overview, you see an overview of the current settings of the simcard.
Below is a brief description of the fields displayed:
For a Tailored project, the clickout button 
to Cisco Control may be available.
Cisco Clickout button to Cisco Control Center
ICCID This is the unique identifier of the simcard
Connection This is the status of the simcard
Comm Plan This shows the current communication plan setting
Rate Plan This shows the current rate plan setting
M2M Details
You can change the simcard settings in the this section. If you are a Tailored user and also use Cisco for simcard management, you’ll notice that this information is synchronized automatically.
When you change simcard settings directly in Cisco, the updated information will be visible in Things Portal after the daily Cisco synchronization.
1. Connection
This hows the current status of the SIM card. You can change this status in this menu. Below is an overview of the available statuses, their meaning, and when to use them.
Activated
simcard is live and ready for data, voice, or sms services
for simcards actively in use by a customer or device
Activation Redy
simcard is configured and ready for quick activation after exceeding a minimum data threshold
for simcards prepared for deployment or large rollouts
Deactivated
simcard was active but is now turned off
for simcards that are temporarily not in use but reusable later
Retired
simcard is permanently disabled and cannot be reactivated
for simcards that are lost, damaged, or no longer needed
2. Last message
The Last Message field shows when data was last received from the SIM card. It provides an indication of whether the SIM is functioning correctly or when it was last used.
3. Edit Communication and Rate Plan
You can use the pull-down menus to change the SIM card settings. The available options may vary. If you are a tailored customer, there might be custom options designed specifically for your environment.
4. Communication and Rate Plan information
These are the current settings for this simcard. When you change the communication and rate plan, the new settings will appear here.
5. APN(s)
The Access Point Name (APN) determines which gateway delivers your data traffic. This value cannot be set separately. It is linked to your communication plan. When you change the communication plan, the APN shown here may also change. For customers without a Tailored subscription, the APN is always kpnthings2m2m, ensuring that traffic is delivered to the Things Portal.
M2M Connectivity Configuration
In this section, you can disconnect a SIM card from a device or link it to one. If there are issues with a SIM card, you can insert a different SIM card into the device and confirm the swap in the Things Portal.
1. M2M Connectivity Configuration details
Here you can view the hard configured details of the SIM card.
2. M2M Device Configuration
The IMEI number (International Mobile Equipment Identity) is a unique 15-digit code that identifies your device. This number is linked to the device, not to the SIM card.
Billing
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Ownership
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