Edit email subscriptions

Change your preferences for receiving operational updates

We aim to keep you as well-informed as possible. You will receive relevant information based on your email subscriptions. However, not all content may be applicable to you, or you may prefer not to receive updates at all. You can adjust your preferences at any time in the Things Portal.

To change email subscriptions, you must have a Things Manager role.

No Things Manager role yet!

Then ask your administrator to provide you with at least the Things Manager - Read-only role. In case you don't know who is the administrator for your organization is, please contact us.

Are you assigned a Things Manager role?

Let's get started!

Log in with KPN Things Portal

1

Open the Things Manager tab

  1. Open the KPN Things Portal via https://portal.kpnthings.com/manager or click on the Things Manager tab in the KPN Things Portal

  2. Click on your Company in the menu

  3. Click on User Profiles under Account

2

Open User Details

Click on the button shown at the end of the selected user.

Your own account is marked with 'you' in the First name column.

3

Select Edit Subscriptions

You are now in the User details overview.

Select Edit subscriptions under the Operational e-mail sucriptions section.

4

Change subscriptions

  1. Select only the types of updates you are interested in

  2. Click Save to apply your settings

Service updates - Receive updates about new features for your services

Planned Maintenance - Be informed about planned maintenance so downtime doesn't surprise you

Incidents - When an incident hits us, we will inform you right away

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