Order your devices and simcards
The KPN Webshop for IoT products has been combined with the KPN Webshop for other business market products. When multiple products are purchased, they will be displayed in this single environment.
You can only start if you have a MijnKPN account with the correct permissions to access the KPN Webshop.
No account yet!
Then ask your administrator to create an account. If case you don't know who is the administrator for your organization is, please contact us.
You have recieved an account?
Let's get started!
There are two ways to log in to the KPN IoT Webshop. This can be done via the MijnKPN or directly from the KPN Things Portal.
Log in with MijnKPN
Open MijnKPN
Open MijnKPN via https://mijnkpnzakelijk.kpn.com
Log in with KPN Things Portal
Open the shop tab
Open the KPN Things Portal via https://portal.kpnthings.com/shop or click on the Shop tab in the KPN Things Portal
In the shop tab, the available product groups are shown based on the IoT solutions used
Search and select
Search for an item
Do you know the name of the item? Then you can search directly via the 
button.
If you want to view the products per product group, click on.
The desired product group
The desired type of product
View the specifications for a product
Add an item to the shopping cart
If you have checked the desired items and would like to order them, click on.
The
or 
buttons to select the desired quantityAdd to shopping cart
Multiple articles in a single order
Once you have added an item, it can be ordered via Continue to order. You can also include multiple items in one order and choose Continue shopping. It is also possible to add a non-KPN IoT product such as a mobile phone or accessory to the Shopping Cart. Please note that this will be processed as a separate delivery. These items are shipped separately and are not charged via the KPN IoT invoice.
Order simcards
When ordering SIM cards, it is possible to immediately choose additional options to ensure that they are delivered with the desired settings in Cisco Control Center.
Of course it is possible to change this afterwards in the KPN Things Portal or Cisco Control Center.
If more than one Account ID is in use, it is possible to indicate which account you want, cick on.
1. Select the Account ID
If you want to immediately select the desired communication plan and rate plan, click on.
default rate plan no
fill in the desired comm plan name
fill in the desired rate plan name
click on continue ordering
Place an order
Check your order
If you have chosen to place the order, check the Shopping Cart for the desired quantities and products. If the order is correct, click Continue ordering.
Shipping details
Based on the company details the company address is available. This information cannot be changed. In the next step you can choose to deliver the order to this address. If you want to have the order delivered somewhere else, you can choose a different address.
Contact details
Because you are the one who places the order, we will inform you about the status. You do not have to adjust the information. If someone else is our Contact Person for this order, then please adjust the information here.
Delivery adress
Choose here to use the company address as the delivery address. Or enter a different address.
Use the company address as the delivery address
Select a previously entered different address
Manually enter a different address
Save the entered address as a new address to select from the list later
It is very important that the delivery address is complete. The information is necessary to prevent packages from getting lost or being held up by customs authorities because informatie is not clear.
Information needed:
name, phone and email information of the receiver
full adress including district of state information
additional information like docking station or gates on location
In case an adress is saved as a new adress our team is able to check if the information is complete and correct the information if nessacary before sending the order to logistics. When an order is placed using a one-time address, we are forced to reject the order and will contact you to ensure the order is placed correctly, in order to prevent the mentioned issues.
Reference details and confirmation
Reference details can be added for your own use, please fill in the following information.
Add an internal Purchase Order
Enter a Reference text
Requested delivery data and payment method
If there is a desired delivery date, please indicate it here.
The payment method cannot be changed. By default, the costs are included on the upcoming invoice as one-off costs.
We do our best to meet the requested delivery date. If the date is not feasible, we will contact you.
Your order has been placed
You're done! Your order is now being processed.
Confirmation and order status
Click on View my order. You will then receive an overview of all the order information.
Track your order status
You will receive a confirmation with the order number by e-mail. This is your reference if you have any questions about the order. You can track the status of your order in the KPN IoT Webshop. Click on the Track and Trace link in the email to open your order to follow its status.
Do you have any questions about the status of your order?
Is any information incorrect or is the desired delivery date very important? Please contact us stating your order number and your question. We will always provide personal support.
Current prices and forecasting
Current prices via quotation
It may be indicated in the ordering process for items that daily prices apply. These items are subject to price fluctuations of the components used. We immediately request a quote from the supplier for the ordered products.
After you have placed an order, you will first see it in the quotation overview.
When we receive the current prices we will contact you to determine whether the order can be processed. The order may always be adjusted or cancelled at that time.
Indicating order expectations
If you expect to place order in large numbers in the coming period, you can provide a forecast. Deviating from the expectations later is permitted. But informing our suppliers in advance helps in anticipating planning and purchasing.
Would you like to provide a forecast? Then click on forecast in the menu.
Now provide a forecast of quantities for the products you expect to order.
1. Select a period for which you expect to place the order
2. Enter the quantities per product in the month in which you expect to place the order
If there is no input field for a month in question, it is no longer possible to provide a forecast for it. In case an order is placed for that month, the products are shipped according to the standard delivery times that apply to the product.
A reliable and up-to-date forecast helps us to deliver your order as quickly as possible.
If you have new information, please adjust the forecast.
1. Click Configure Forecast to adjust the previous forecast
In this way you help us to prepare upcoming orders and ensure that our suppliers can respond to them on time.
Make a list of favorite items
Only the items for which your price is included in the contract can be ordered directly. You may want to include these in a favorite list for quick access.
Search an item
If you have checked the desired items and would like to order them, click on.
The search icon
Type a part of the product name
Click on Look to open the item
Add an item to your favorite list
If you found the desired item and would like to order them, click on.
The heart shaped favorite icon
Order or remove a favorite
If you want to view your selected items, open Favorite from the menu.
To order or remove an item from your favorite list, click on.
The In cart button to order the item
The heart shaped favorite icon to remove the item from your list
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