Costs overview and contract

Users with an Explorer or Modular contract can view their contract and costs per billing cycle in the KPN Things Portal. To view the costs and contract, enable access by assigning the Finance Read-only role to your users in GRIP. See Roles and Access Levels on the Customer accounts & users page.

Starting point

To see an overview of the costs per billing cycle, click on your Customer name in the menu on the left. The Account card shows an item called Costs overview, if at least one of your projects has an Explorer or Modular contract.

Costs overview

Click on the item Costs overview to navigate to the Costs Overview page. This page shows the costs that will appear on your invoices, presented in both a table and a chart. The costs are categorized by type; recurring costs, usage-based costs and one time costs (such as hardware). Any applicable discounts are already subtracted from the displayed amounts.

Costs details

Click on a row in the Costs table or on one of the bars in the chart to navigate to the Cost Details page for that billing cycle.

Under Base details information about the billing cycle, the rating period and the contract is shown. The items and discounts are shown under Items. The costs for the current month are a forecast of the upcoming invoice and are updated periodically throughout the billing cycle. Please not that the actual invoice may include additional costs and/or discounts that are not visible on this page. You can find all your previous invoices in MijnKPN Zakelijk.

The Previous and Next buttons above the card on the right allow you to navigate to the previous or next billing cycle.

Contract

To view your contract, go to the Project Overview page. To do this, click on the company name in the menu and then on the desired (Explorer of Modular) project. There you will see an item with the name of the contract.

Contract details

Click on the contract line to navigate to the Contract Details. Under Base details information about the contract, contract type and the activation date is shown.

Under Implementation, the project to which the contract is linked is shown. Items and discounts are shown per charge type, which can be recurring, one time or usage. These items are then grouped per product family. The regular price of each item is shown in the Unit price column of each row with a bold item name. If applicable, optional tiered discounts are shown below the corresponding row. The actual discount depends on the quantity, with the applicable range shown in the From and To columns . These columns are only visible if the contract includes at least one item with tiered discounts.