Customer accounts & users

Customer account types

There are 2 types of accounts: a KPN Developer account and a MijnKPN Zakelijk account.
Both types of account are part of our GRIP platform. Grip is developed by KPN to provide secure and easy access to your (KPN) applications. Through the GRIP Portal you can manage your KPN application subscriptions and you can perform user management. The exact functionality you have in the GRIP Portal depends on the subscriptions you have for different KPN products. Learn more about GRIP.

KPN Developer account

If you have registered for free for the KPN Things Portal, you have acquired a KPN Developer account. With this free account you also get a Freemium Project.

MijnKPN Zakelijk account

Are you interested to use KPN Things with your company? Or do you already have a MijnKPN Zakelijk account and do you want to add KPN Things to the products you are purchasing from KPN? Please contact our sales support through [email protected] for more information. Learn more about MijnKPN Zakelijk.

Delete account

Do you wish to delete your account? Please send an email to [email protected] with the request to be deleted from the KPN Things Portal.
Please attach a screenshot of your Profile page so we have the right information to remove your credentials from our system.

Customer Account details

The Customer Details page can be reached through the account menu drop down (in the top right of the Portal interface).
Opening your Customer Details
This page shows you the details of the subscription you or your company has on KPN Things.
On this page you see the general details of your KPN Things account:
  1. 1.
    The customer details we have on you.
  2. 2.
    The unique Customer ID of your account. Useful when contacting support.
  3. 3.
    The GRIP tenant ID of your account, useful when starting to use Things API access.


You can add new users and manage your users in the GRIP Portal, which is accessible through the link:
Last modified 7mo ago