Service reports
Is our service up to standards
Last updated
Is our service up to standards
Last updated
© 2024 KPN - All rights reserved.
The Service reports page provides in an overview of the availability of our service per month.
Click on SLA Reports in the menu for an overview of the availability of our services
Click on the calendar icon to choose another month to see report history
Click on the info icon for a brief explanation of the key performance indicator (KPI)
Click on a specific service for more report details on performance history
Shows the service level of a specific service for the selected month
Do you have a Modular or Tailored subscription? See your Service Level Agreement for the agreed availability.
The report details show more report details on performance history.
Choose a from date and to date to present the graphs for a certain period
The KPI Value is the measurement of an availability for the specific month
The KPI Norm is the standard we strive for and use as minimum availability standard
Click SLA Report overview to go back to the Service reports page