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Platform status history
This page tells you the historical status of the KPN Things Portal.
LoRa data history unavailable in the Things Portal
Due to issues in the LoRa network, LoRa data history was unavailable for a short period of time.
The processing of LoRa messages was not effected by this issue.
Login unavailable for Things Portal
Due to an unforeseen certificate renewal by the login provider, it was not possible anymore to log into the KPN Things Portal. By updating the trusted certificates in our systems, we had the login flow working again at around 11:40.
We have received mentions that the same error was already present on Friday 12 September, so the issue could have been present during the preceding weekend.
The error you would get after trying to log into the Things Portal
"error": "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to request target"
LoRa message outage
During the aftercare period of the release of KPN Things Portal version 5 we detected that all data coming from LoRa devices was not being forwarded to applications. We solved this in the afternoon, meaning applications should only be missing data from 9:45 through 18:00 on that day.
You could use the LoRa message history to fetch missed payloads. Any questions you have regarding the platform disturbance can be posted below.