Cost overview and contract
Last updated
Was this helpful?
Last updated
Was this helpful?
Users with an Explorer or Modular contract can view their contract and costs per billing cycle in the KPN Things Portal. To view the costs and contract, enable access by assigning the Finance Read-only role to your users in GRIP. See Roles and Access Levels on the Customer accounts & users page.
To see an overview of the costs per billing cycle, click on your Customer name in the menu on the left. The Account card should show an item called Costs overview if at least one of your projects has an Explorer or Modular contract.
Click on the item Costs overview to navigate to the Costs Overview page. This page shows the costs that will end up on your invoices in a table and a chart. The costs are split per type; one time costs such as hardware, recurring costs, and usage. The costs are shown with any applicable discounts subtracted.
Click on a row in the Costs table or on one of the bars in the chart to navigate to the Costs Details page of that billing cycle.
Under Base details, some information about the billing cycle is shown. The items and discounts are shown under Items and Discounts. The costs for the current month are a forecast of the next invoice and will be updated periodically during the billing cycle. Keep in mind that the actual invoice may contain additional costs and/or discounts not visible on this page.
The buttons Previous and Next above the card on the right allow you to navigate to the previous or next billing cycle.
Each project can have a contract linked by an operator of KPN. Navigating to the Project Overview page of that project shows the Project card with an item with the name of the contract.
Click on the contract line to navigate to the Contract Details. Under Base details, some general information about the contract is shown.
Under Implementation, it is shown to which project the contract is linked. The items and discounts are shown per charge type, which can be one time, recurring, or usage. The items are subsequently grouped per product family. The regular price of each item is shown in the column Unit price in each row with a bold name. Optional tiered discounts is shown below each row to which it applies. The actual discount depends on the quantity, whose range is shown in the columns From and To. These columns are visible only if the contract has at least one item which has tiered discounts.
