Terms of Use

For the free access to the KPN Things Portal.

The KPN Things Portal (bèta) enables Developers of LoRaWAN solutions to use KPN LoRaWAN 6 months for free starting at the moment of registration and speed up their development. During and after this period it is possible to upgrade. Using the KPN Things Portal (bèta) and included keys, manuals and all other relevant services and materials developers have to agree with the following terms and conditions:

  1. The KPN Things Portal (bèta) can be used for all purposes during this 6 months offer as described above. After expiry of this period, the access to the KPN Things Portal beta shall be terminated automatically, unless explicitly agreed otherwise.

  2. The KPN Things Portal (bèta) is provided as-is: No agreements are made about availability, coverage, continuity or any other service level.

  3. During and at the end of this period it is possible to upgrade to the paid version of KPN Things Portal (bèta), for which separate or additional arrangements shall be agreed upon.

  4. The access to the KPN Things Portal (bèta) shall include the possibility to use LoRaWAN devices/connections. This usage is limited to a maximum of 3 LoRaWAN devices/connections in this free period.

  5. Developers may send a maximum amount of 300 uplink messages per day during this free period per device within the limits of regulatory duty cycles*. Developers shall adhere to any regulatory requirement regarding the use of the services.

  6. Developers may send at most 10% of the uplink messages as Confirmed uplink message.

  7. Usage is limited to the basic KPN LoRaWAN features, focused on getting started fast. Not all features of KPN LoRaWAN are included in this offer and KPN has the right to stop offering any feature of the KPN LoRaWAN and the KPN Things Portal beta at any time without giving reason.

  8. Integration with developer systems are conducted through same principles as the commercial KPN LoRaWAN service. This means that transition from the KPN Things Portal to the commercial KPN LoRaWAN service should be relatively easy. However, it is not guaranteed to be seamless and will require effort from the developer.

  9. As a free user of KPN Things Portal (bèta) you can use up to 3 free OTAA credentials and keys that remain your property.

  10. Any credentials, access codes, passwords KPN provides or user itself generates for access to the KPN Things Portal beta or the KPN LoRaWan, are the full responsibility of user. Any abuse thereof shall be for the account of user and user shall be responsible to keep these confidential and secure. KPN cannot be held liable for any abuse thereof and user indemnifies KPN for any damage as a result of such abuse.

  11. Documentation that is available in KPN Things Portal (bèta) is meant to help developers get started. The materials found in this section are provided ‘as-is’ and with best-effort without further obligations from KPN or its partners.

  12. KPN will offer no direct support for the users of the KPN Things Portal beta. All questions will be answered in our forum.

  13. Solutions with high security risk are not allowed in the Developer Portal. The Developer is responsible for the determination of such security risk.

  14. Depending on the application of the KPN LoRaWAN Service by the Developer, Developer may need to take additional security measures, such as additional protection of a LoRaWAN Device, additional security of application servers used by Developer or additional encryption of customer data. Developer acknowledges that the foregoing falls outside the scope of responsibilities of Supplier, appropriate measures need to be taken by the Developer.

  15. Use of the KPN Things Portal (bèta) is at developer’s own risk. KPN has no responsibility regarding the use by user of the KPN Things Portal (bèta). Under no circumstances KPN can be held liable for any damages user may incur following this agreement or the use of the KPN Things Portal (bèta) and the KPN LoRaWAN, unless such damages are the result of wilful intent or gross negligence by KPN. The liability of KPN for any consequential damages, which shall at least include loss of profits, loss of goodwill or loss if data, is explicitly excluded.

  16. KPN reserves the right, in its absolute discretion, to withdraw or to modify the KPN Things Portal (bèta) and its conditions at any time or to stop providing access to user without prior notice and with no liability.

  17. Developer is required to fill out personal details fully and truthfully and keep it up to date in the KPN Things Portal (bèta) for the duration of the usage.

  18. Subject to the limitations and conditions set forth in these Terms and Conditions, KPN shall grant Developer a non-exclusive, non-transferable right to use any software, hardware or other items provided for using KPN LoRaWAN, such license is provided solely for internal purposes and to the extent necessary to use KPN LoRaWAN and for a period of 6 months. KPN reserves the right, in its absolute discretion, to revoke any such grant at any time without prior notice and with no liability.

  19. It is not foreseen that KPN shall process personal data on behalf of user. If user intents to use such personal data for which KPN may be considered processor, user shall inform KPN of its intention and it shall agree with the data processor agreement provided by KPN, before its actual processing of such personal data.

  20. Any processing of personal data by KPN on its own behalf shall be in accordance with the relevant laws and regulations, including the GDPR and the Dutch Telecommunications Act, and the privacy statement of KPN at kpn.com/privacy.

  21. User represents and warrants that its use of the services is in compliance with an acceptable use, and specifically represents and warrants that when using the services:

    1. It does not cause any disruption or hinder in the services provided to third parties, the KPN Network or any other network or device

    2. It does not infringe a person’s personal life

    3. It does not infringe any applicable laws or regulations

    4. It does not infringe any third party intellectual property rights

  22. These Terms and Conditions are governed by the laws of The Netherlands. The Agreement excludes application of the United Nations Convention on Contracts for the International Sale of Goods 1980. Any disputes between Parties arising from or related to these Terms and Conditions shall be exclusively submitted to a court of law with jurisdiction in Amsterdam.

* LoRaWAN uses the license free 868 ICM-band regulated by Agentschap Telecom. Additional information can be found on www.agentschaptelecom.nl or downloaded directly through http://www.agentschaptelecom.nl/sites/default/files/brochure-vergunningsvrije-radiotoepassingen.pdf.